The Profiles XT is a multi-purpose assessment that is used for selection, coaching, training, promotion, managing, and succession planning. 

It is a powerful and dynamic management tool that employs up to the minute technology to put the right people in the right jobs. It is administered on the Internet and reports are immediately available.

One of the most powerful features is the generation in the report of suggested questions for use by the interviewer. This encourages the interviewer to review areas of possible mismatch and may help to broaden the scope of the questions.

Checkpoint 360 is an all round professional development tool designed for managers, supervisors, and others in leadership positions. Management competencies (18 in total) are reviewed by self assessment, manager, peers and direct reports. By taking the feedback from a variety of perspectives the resulting reports contain a wealth of information that provides excellent input to personal development programmes. 
Simple to administer with online questionnaires

Profiles Sales Indicator is a tool for selecting, managing, and training salespeople. It measures five key qualities of successful salespeople and predicts performance in seven critical sales behaviours. Using the Profiles Sales Indicator to build and develop a sales organization can result in increased productivity and retention of top performers.

The SkillBuilder Series is a companion to the CheckPoint 360°. It consists of 18 self-paced, self-improvement programmes designed to help improve performance, offering managers the opportunity to develop the competencies that are most important to their professional growth and success. 
Self completion online.

A tool for making sure everyone in your company is on the customer service team. Just as a chain is only as strong as its weakest link, a thoughtless remark on the phone or inattention to a customer's needs can result in the loss of business. Everyone needs to be concerned with customer service.

Customer Service Perspective identifies eight behavioral characteristics and two proficiencies that are essential to extraordinary customer service. This is the information needed to coach and train your people to deliver world-class customer service.

Customer Service Perspective measures the behavioral characteristics of Trust, Tact, Empathy, Conscientiousness, Conformity, Focus, Courtesy, and Flexibility as well as Proficiencies in Vocabulary and Mathematics. It also measures the Percentage of Agreement with your company’s Customer Service Policies and Attitudes.

Customer Service Perspective deserves to be an important part of your company’s people development initiative. It will enhance your company’s reputation, productivity, profitability, and future.